Nancy S.

June 26, 2023 by

If you are looking for a Contractor who is extremely responsive, meticulous, on budget, on time, and puts customer satisfaction as a priority, Rob Russo, and his team at Fair and Square Contracting are the contractor for you!!

Rob and his team renovated our kitchen, living room, and dining room which included taking down walls and adding a steel beam to make an open-concept kitchen/living area. The workmanship, customer service, and organization of the project was outstanding. And I loved the fact that I was able to view the details and timing of our renovation daily through an App.

Our Project Manager, Nick, was with us throughout the project. He was extremely professional, always available to answer questions, and ensured the work being completed was done with quality and timely. Rob’s crew was led by Sergio. Sergio and the team treated our home like it was their own. They took extra care to block off the remaining parts of our home from dust and cleaned up after themselves each day. The team took pride in their work, always making sure the small details were taken care of. We couldn’t be happier with Fair & Square Contracting and wouldn’t hesitate to use them again.

Fair and Square just completed my full bathroom expansion and renovation – and we couldn’t be happier – they have exceeded all of our very high expectations. Rob (the owner) is professional, knowledgeable, patient, and always responded to our communications either right away or in under 24 hours. This spoke about the integrity of the owner – which is as important as the work itself. We were given a timeline – and was so well organized between his men and the sub-contractors – the job was completed on time – with no open punch list. Another of the reasons we selected Fair & Square for the renovation was the materials used on the job – all of which were quality and not skimped on. Other contractors gave us estimates for junk and fewer quality materials (ex: regular drywall vs. waterproof drywall, hollow door vs. solid door, etc). I’ve experienced contractors being paid well and using the cheapest of everything – not in this renovation – quality material was used across the board. I also can’t write this review without talking about Fair & Square’s crew. Most were with the company for years – and their loyalty to Fair & Square as well as their craft is displayed in all they do. They are extremely professional and mindful of being in someone’s house (unlike some contractors who’s employees rant loud conversations blowing F-bombs all day). What blew us away – was how skilled, meticulous and pleasant they are, and what an organized and well-oiled machine they ran every day. His crew let no detail to question and they astounded us every day by the craftsmanship of their work. Even when I changed things up along the way – which provided all sorts of challenges in material and schedule for them – it was never a problem. Day in and day out – I was told that they wanted to make sure they did it to our preference and not to their schedule – and – with a smile! They were never rushed – but worked so efficiently. Additionally, they were extremely neat – which is important to me. Their skill sets, work ethics, and characters were consistent can be commended. I will add that very importantly – throughout the renovation we felt very confident in Rob and his crew. We felt like we were in very capable and skilled hands – and we were. I’ll end with – last night was the first night in my new bathroom. I went through every square inch of the room (wiping everything down for first-time use) – from top to bottom. Every square inch of the bathroom – is perfect – I found nothing to wonder about. We made the right choice – in fact, they are returning in January for another project. I would highly recommend them – if you are looking for a contractor – give Fair & Square a call – talk to the owner about the work you would like done – and see for yourself!

Gina Aiosa